Shipping policy

 

At Orygen, we take great care in preparing and delivering each piece.

Shipping within Canada

We offer complimentary shipping across Canada on all orders.

Orders are typically processed within 1–3 business days.

Estimated delivery time:
2–5 business days, depending on your location.

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Order processing

Each piece is carefully inspected and packaged before shipment.

You will receive a confirmation email once your order has been dispatched, along with tracking information.

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Delivery times

Delivery times are estimates and may vary due to carrier delays, weather conditions, or other factors beyond our control.

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Shipping address

Please ensure that your shipping address is correct at checkout.

Orygen is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

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Damaged shipments

If your order arrives damaged, please contact us within 48 hours of delivery at hello.orygen@outlook.com, including photos of the item and packaging.

We will review your case and provide an appropriate resolution.

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Contact

For any shipping-related inquiries, feel free to contact us at:

hello.orygen@outlook.com